Financial & ROI Concerns

We understand cost is top-of-mind. True Roof provides transparent, upfront pricing without hidden fees. Here’s our commitment:

• Upfront Pricing Breakdown: Our quotes detail labor, materials, prep work, and any potential contingencies.
• Real ROI Data: We can share examples of how a restored roof can enhance property value and curb appeal.
• Payment Options: For customers needing flexibility, we offer financing plans (subject to approval).

We also have a free tool that gives you a ballpark figure based on your roof size, tile type, and pitch.

Necessity & Urgency

Sometimes roofs look fine until leaks or cracks start causing structural issues. Here’s how we help you gauge urgency:

• Thorough Roof Inspection: We detect early signs of damage you might not see from the ground.
• Repair vs. Full Restoration: We recommend only what’s necessary—no upsells.
• Weather & Seasonality: We schedule work to reduce weather disruptions and ensure efficiency.

Trust & Reputation

We know customers want peace of mind and a proven track record. Here’s how we establish and maintain trust:

• Licensed & Insured Crews: True Roof operates with full licensing, insurance, and industry-best training.
• Real Testimonials: Over 100+ positive reviews and case studies from homeowners just like you.
• Responsive Service: Questions or concerns? Our dedicated support line and on-site managers keep you informed.

Disruption & Logistics

We aim to make your experience as smooth and stress-free as possible:

• Project Timeline: We outline each step—inspection, cleaning, tile replacements, coating—and the estimated completion date.
• Minimizing Noise & Mess: We use protective sheeting, carefully manage debris, and adhere to local noise ordinances.
• Safety First: We set up secure perimeters and advise you on any areas to avoid during work hours.

Quality & Materials

At True Roof, no corners are cut when it comes to materials or craftsmanship:

• Premium Coating: We use Dulux Arctex for a weather-resistant, long-lasting finish suited to Australia’s climate.
• Structural Integrity: If we find rotten battens or framing issues, we address them before coating.
• Color Options: Choose from an array of Dulux palettes—modern charcoals, classic neutrals, or bright whites—to suit your style.
• Council Compliance: We handle any necessary permits and ensure the project meets local regulations.

Maintenance & Reliability

A quality restoration gives you years of peace of mind. We strengthen that by offering:

• Post-Restoration Guide: Simple steps (like gutter cleaning) to help prolong your roof’s new look.
• Moisture Protection: Specialized sealants and coatings to keep water out.
• Dedicated Support: If you spot any issue, call us. We stand behind our workmanship.

Comparisons: Restoration vs. Alternatives

Not sure if a full roof restoration is the right choice? Here’s how it stacks up:

• Restoration vs. Re-roofing: Re-roofing can be more costly and time-intensive. Restoration preserves the good parts of your existing structure.
• DIY Patching: Temporary fixes may solve cosmetic issues but won’t address underlying damage or guarantee longevity.
• Other Renovations: A strong, weather-tight roof often improves overall home value more than many interior updates.

See our Cost Estimator for a rough idea of pricing vs. other major home renovations.

Lifestyle & Future Plans

Whether you’re selling soon or staying put, a restored roof is a smart investment:

• Selling Soon: Boost curb appeal and reduce potential buyer objections over roof integrity.
• Staying Long-Term: Enjoy a safer, more energy-efficient home with fewer repair surprises.
• Market Advantage: In tight markets, a roof in prime condition can be the deciding factor for potential buyers.

Our Guarantees & Warranty

We stand behind our work. Here’s how we protect your investment:

• Workmanship Warranty: We offer a multi-year workmanship guarantee that covers any defects resulting from our labor.
• Product Warranty: Our premium Dulux Arctex coatings come with a manufacturer’s warranty for their durability and color retention.
• Filing a Claim: If an issue arises, simply contact our support team. We’ll assess the situation promptly, and if the problem falls within warranty terms, we’ll fix it at no extra cost.
• No Fine Print Surprises: We clearly outline coverage details in your contract, so you know exactly what’s included.

For customers who value total peace of mind, this warranty ensures your roof remains in top shape—long after the initial work is done.